The esiest way to find a player is to enter the name or the beginning of a name into the “Find” field. Press  enter -key to start the search.

The screenshot below shows an easy search for “b”. The system will check whether the first name, last name, nickname or a player’s card number will begin with “b”. The search is always case insensitive, that means you do not have to enter capital letters. It doesn’t make any difference between searching “b” or “B”.

If you have a large list, you may have a lot of players with the same name. The next example shows a search for “mustermann”. Unfortunately, there are seven hits. You may know the first name, or at least the first letter of the first name, as well.


Use the AND-operator which is the “&” character. The AND-operator forces the system to search for both values in the same record. The search for “mustermann&n” must find “mustermann” and “n” as the beginning of the fields first name, last name, nickname or a player’s card number.

The search results in just two rows. For sure you can add another operator as well. “muster&n&ma” for instance will check for three values.

Use player cards with unique numbers to find players very fast.

If you are a big club or casino and you have a lot of players, you should assign a player card with a unique number to each player. CasinoWare supports HID devices and Smart Card Readers for bar codes and RFID. We also support RFID Smart Cards Type 2 for macOS and iPhone (with RFID reader, e.g. iPhone 8).

A single result (one row) will be automatically selected. You can immediately use it for registration or other functions.


If you are looking for a player and you don’t really know the name, or there are two or more options, we also have an OR-operator. The OR-operator is the character “|” (pipe).

Yes, the player must have at least one of the values you entered. The example shows a search for “mi” or “ni”. One of these strings must be found in the record.

Don’t forget that a space is a character as well. If you search “mi &mu” the first string has 3 characters: “m”, “i” and “ “ (space). That means the systems checks for a “mi “ at the beginning of a string. The space is not ignored.

Find Extension

The "Find" field is for quick searches and the system tries to find the value in more than one field. If you are looking for a specific last name or nickname, use the search extension. The arrow button at the right top corner will reveal an additional search bar.

In contrast to the “Find” field, the search bar will search in a particular field for the value you entered. The example shows a search in field “First Name” for values starting with “m”. For sure you can enter values in each field of the extended search bar and the values will be linked with an AND-operator.

The search bar also allows to search in special fields like “Anonymous”, “Opt-Ins” or the “Last Visit”, which are not used by the standard “Find” field. Press the  Opt-In -button to select the values you like to find.

Click  Use -button to start search for the selected options.